GIFT CERTIFICATE POLICY

ООО «МАСТЕРСКАЯ КЛАССИЧЕСКОГО КОСТЮМА»

1. GENERAL PROVISIONS

1.1. A gift certificate (hereinafter referred to as the "Certificate") is a document that certifies the right of its holder to receive services from Limited Liability Company "Classic Suit Workshop" (hereinafter referred to as the "Company") for an amount equivalent to the nominal value of the Certificate.
The Certificate contains a unique number, the date of purchase, and the specified nominal value. However, the nominal value itself is not indicated on the physical Certificate.
The purchaser of the Certificate is an individual who has paid an amount equivalent to the nominal value of the Certificate as payment for services provided at the Company’s location and has transferred the right to receive the service to a third party, for whose benefit the Certificate was purchased.
The holder of the Gift Certificate is an individual or legal entity whose details were specified by the purchaser of the Gift Certificate, and who is entitled to present the Certificate for service.
1.2. The Company’s Gift Certificate can be issued in two formats: 1.2.1. On the Company’s official letterhead, with the details outlined in section 1.3 of this Policy. 1.2.2. On the Company’s official letterhead, with the details outlined in section 1.3 of this Policy, and accompanied by the Certificate mounted on a wooden plaque if the nominal value of the Certificate exceeds 100,000 rubles (One hundred thousand rubles 00 kopecks).
The Company’s official letterhead for issuing the Certificate is signed by the General Director (or Deputy General Director) of LLC "Classic Suit Workshop" and is certified with the Company’s seal.
1.3. The following information is indicated on the Gift Certificate:

• Surname and initials of the Gift Certificate holder;
• Personalized number of the Gift Certificate;
• Validity period of the Gift Certificate.

1.4. A gift certificate, if held by an individual, is personalized. The purchaser of the Certificate has the right to gift or otherwise transfer the Certificate only to the person whose details were specified by the purchaser at the time of issuance.
If the certificate holder is a legal entity, the right to present the certificate for redemption is held solely by an individual who is a legal representative of the entity specified by the purchaser at the time of issuance.
1.5. The gift certificate constitutes a public offer. These terms define the essential conditions of the public sale contract involving the use of certificates. Upon purchasing a Certificate, the purchaser is informed of the certificate usage rules established in this regulation. The acquisition of the Certificate implies the purchaser's agreement with these terms.
1.6. This regulation is publicly accessible on the company’s website and is also available at the company's office and at locations where Certificates are sold.
1.7. The company reserves the right to amend this regulation at its discretion.
1.8. The provisions of the Law of the Russian Federation dated 07.02.1992 No. 2300-1 "On Consumer Protection" do not apply to relations associated with the certificates, their purchase, or redemption.



2. PROCEDURE FOR PURCHASING A GIFT CERTIFICATE

2.1. Gift certificates are available for purchase on a paid basis via cash and/or non-cash payment and can be used to acquire services provided by the Company at the time of certificate presentation. The certificate holder can only receive services related to the production of custom-made items. Ready-to-Made (RTM) products available in the Company's store cannot be purchased using the certificate.
2.2. The purchaser of the certificate must pay the Company an amount equivalent to the face value of the certificate, either in cash or by transferring funds to the Company's bank account. If the gift certificate is purchased remotely, an order form with a unique code is sent to the email address specified by the purchaser. This code can be activated directly at the Company or exchanged for the physical gift certificate.
2.3. The face value of the certificate grants the holder the right to receive services worth the corresponding amount indicated on the certificate.
2.4. The face value is not explicitly stated on the certificate.
2.5. Services are provided at the following location: 13 Prechistenka Street, Moscow. Contact numbers for inquiries and appointments: +79164430001, +74951520880.
2.6. When purchasing a certificate, the buyer is issued a cash receipt or bank check for accounting purposes.
2.7. The certificate is activated on the day of purchase and is valid for six (6) calendar months from the date of purchase.
2.8. The certificate’s validity period cannot be extended.
2.9. No discounts apply to the purchase of a gift certificate.
2.10. In the event of loss, theft, or damage to the certificate, it will not be reissued, and no refunds will be provided.
2.11. The certificate is not subject to exchange or return, as the Russian Law "On Consumer Protection" dated 07.02.1992 N 2300-1 does not apply to it.
2.12. If the certificate is not used within its validity period, no refund will be issued for the amount paid. Any remaining balance on the certificate will not be refunded.
2.13. The Company reserves the right to refuse to honor the certificate in the following cases:
2.13.1. The holder fails to present the certificate for payment of the Company's services or presents a document that shows signs of forgery. 2.13.2. The certificate presented by the holder has expired.
2.13.3. The certificate is damaged to the extent that its number, face value, or security marks are unreadable.


3. GIFT CERTIFICATE IMPLEMENTATION

3.1. Gift certificates are redeemable within the Company's premises. In accordance with the terms of this Provision, the Company commits to provide tailoring services from the list of services available at the time of the certificate's presentation to the individual who presents the certificate, as designated by the certificate purchaser as the Holder of the Gift Certificate.
3.2. The full face value of the Gift Certificate is applied towards a single purchase, used in its entirety at once.
3.4. Funds are loaded onto the Gift Certificate only once, at the time of purchase.
3.5. If the total cost of the selected services exceeds the face value of the Gift Certificate, the Holder of the Gift Certificate must cover the difference either in cash at the Company's register and/or via non-cash payment.
3.6. If the total cost of the selected services is less than the face value of the Gift Certificate, the difference is not refunded to the Holder of the Gift Certificate.
3.7. Multiple Gift Certificates may be combined for a single purchase.
3.8. Damaged certificates or certificates whose authenticity is in question will not be accepted for redemption by the Company representatives.

4. ADDITIONAL TERMS AND CONDITIONS
4.1. The Company reserves the right to unilaterally make any changes to this Gift Certificate Policy at any time. Information about changes to the terms and conditions will be published on the Company’s website and made publicly available. It is the responsibility of the gift certificate holder to independently monitor any updates to the rules governing the use of the certificate.
4.2. The Company keeps a record of issued gift certificates by maintaining a register with the details outlined in Clause 1.3 of this Policy.
4.3. Lack of knowledge of these Rules does not constitute grounds for any claims against the Company by gift certificate holders.
4.4. The Company is not liable for any direct or indirect losses related to the use of gift certificates.
4.5. The Company is not responsible for the unauthorized use of the Certificate, as it is a bearer instrument and requires identity verification.
4.6. In the event of force majeure circumstances preventing the use of the Certificate, the Company is released from liability.

Acknowledgment Sheet for Representatives Contractually Engaged with ООО «МАСТЕРСКАЯ КЛАССИЧЕСКОГО КОСТЮМА»: